FAQs

Here are some of the most frequently asked questions

Who can attend?

  • NHSScotland Employees
  • Local Authority Employees 
  • Third Sector/not for profit representatives 
  • Scottish Government staff 
  • Representatives from Commercial Organisations

How much does it cost?

No charge for NHSScotland Employees, Local Authority Employees, Third Sector representatives or Scottish Government staff.

Commercial Delegate rate is £250 for 1 day and £450 for 2 days (incl. VAT).

How do I register?

By visiting Eventsforce and completing the online registration form. Please note that there are a number of different delegate registration categories. Please ensure you select the correct category. If you intend to attend the Parallel Sessions you can select these once you have completed the main registration form. You can select your preferred parallel sessions during the registration process.

When do I have to register by?

There isn’t a pre-determined date for registration closing but we do expect places to go quickly. Registration will close when all spaces are filled.

When will I receive confirmation that I am registered?

You will receive a confirmation from the Event Team within 24 hours of registration. If you do not receive a confirmation, please check your spam folder and then contact nhsscotlandevent@eventage.co.uk

How do I cancel my registration?

If you can no longer attend, please ensure that you let the Event Team know at least 48 hours in advance of the Event. Please email nhsscotlandevent@eventage.co.uk 

I can no longer attend – Can I nominate a colleague to attend in my place?

Yes, but only if your replacement is prepared to attend the parallel sessions you selected when originally registering. If you wish to do this, please contact our Event Team - nhsscotlandevent@eventage.co.uk 

How do I book a session?

Take the time to read through all the descriptors for each Parallel Session. Once you have made your decision, you will be asked to confirm your choices during the registration process. (Please note that the all Parallel Sessions will be repeated on Day Two).

Will I need to do anything in advance of the Parallel Session?

You may be asked to undertake some preparatory work for some of the parallel sessions. If this is the case, the session lead will contact you with full details in advance of the event.

How/When will I receive my delegate pass?

The Event Team will post your delegate pass to the address listed on your registration form. You will receive this two weeks before the start of the Event. Please bring your badge with you to enter the Event. Your badge will be scanned on arrival to confirm your attendance and you will be able to collect a lanyard and a Delegate Pack. If you forget your badge or it does not arrive, the Registration Desk staff will prepare a replacement.

I’ve forgotten what Parallel Sessions I’ve booked – How do I find which sessions to attend?

Your Delegate Pass will contain all details of your registration including a list of all booked sessions.

I’ve lost my delegate pass – what do I do?

Please let the Event Team know as soon as possible and they issue you with a new one / or you can pick up at the Registration Desk on arrival at the SECC.

Can I change my sessions after registration?

Yes, but only if there are still spaces available in the alternative sessions. Please contact our event delivery team to make the relevant changes.